Top 10 Customer Service Software in 2019

Find the best Customer Service Software for your business.

SAVE TIME

SAVE MONEY

REDUCE RISK

Customer Service Software Customizations, Implementation, Training & Support Services

At TechMozer we always believe understanding your requirements of customer service software in detail. Only after gaining the insights about your business needs we offer the competitive and comprehensive quotation for Customer Service Software Customizations, Implementation, Training & Support Services.

Book A Free Consultation Meeting With Our Customer Service Software Consultant

we-help-you
We offer the most professional and hassle-free Customer Service Software implementation services for your business
Just let us know your  business requirements and we will customize Customer Service Software for your business. We will arrange a meeting with our Customer Service Software Certified Consultant to understand more about your business and its requirements related to Customer Service Software Customizations, Implementation, Training & Support Services.
we-help-you
We make sure your business gets the best available support from our certified Customer Service Software consultants
Our expert team of Customer Service Software certified professional allows us to offer customizations, implementation, training & support services of Customer Service Software.
we-help-you
We help your business to make the most out of your Customer Service Software investment
Only after understanding your business requirements in detail will be able to provide you the price estimate for  Customer Service Software Customizations, Implementation, Training & Support Services. 

Most Popular - Customer Service Software in 2019


Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of... Learn more about - Zendesk

TeamSupport helps you provide exceptional customer service. Built for B2B companies with external customer service, it's more than a ticket system - it's a complete customer support suite that simplifies communic... Learn more about - TeamSupport

NICE inContact is the cloud contact center software leader with the worlds #1 cloud customer experience platform. NICE inContact CXone combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization... Learn more about - NICE inContact

The Genesys PureCloud application is all-in-one cloud customer service solution that helps you manage customer conversations and understand their journey. Give your employees a single tool that handles all commun... Learn more about - Genesys PureCloud

Free up your teams with automation and productivity features, keep track of service KPIs with intuitive reports and dashboards, and craft the perfect experience for your customers! Salesforce Essentials is design... Learn more about - Salesforce Essentials

Zoho Desk is the industry's favourite customer service software with contextual AI that helps you to streamline your customer care, automating routine and managing multiple customer interactions gets easier on cl... Learn more about - Zoho Desk

With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce... Learn more about - Salesforce Service Cloud

Freshdesk by Freshworks is a cloud-based Omnichannel Customer Service Tool which streamlines customer conversations across channels like email, social media, phone and chat. With a powerful suite of intuitive fea... Learn more about - Freshdesk

Better than a help desk, Front is a collaborative inbox for all your customer communication - email, chat, social media, SMS, and more. With emails to support@ or info@ addresses in shared inboxes, teams can coll... Learn more about - Front App

Dramatically improve Customer Service with a tried-and-true IT help desk solution that gives you vital tools to assist customers and succeed. SysAid can be implemented fast and training support agents can be done... Learn more about - SysAid

HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralize... Learn more about - HappyFox

Kustomer is next-gen customer service software for Customer Management, Experience, and Support. Used by people-first brands like Away, Glossier, and Ring. Kustomer enables you to know everything about customers ... Learn more about - Kustomer

PhaseWare's fully configurable customer service and support solutions will help your B2B company manage, monitor, and measure critical customer service interactions. Quickly and completely resolve pressing custom... Learn more about - Tracker

A beautiful, intelligent, and intuitive ticketing system that you won't be able to live without. Supportbench was built from the ground up for teams to deliver on their promises and make amazing experiences. Supp... Learn more about - Supportbench

Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emergi... Learn more about - Omni-Channel Self-Service

Customers easily voice their concerns by email, mobile device, or web portal. Business Rules to route issues to the right team quickly and automatically. Contact your customers with notifications about updates an... Learn more about - Issuetrak

Jira Service Desk is simply modern service desk software that's easy for anyone to use, simple for your admin to set up, and has everything your IT teams need out-of-the-box including automation rules, SLAs, real... Learn more about - Jira Service Desk

Dixa is the customer friendship platform for real-time conversations between brands and their customers. Built with simplicity and ease-of-use in mind, Dixa allows customer facing teams to deliver instant unified... Learn more about - Dixa

SupportCenter Plus is a web-based, ITIL-ready support software designed for IT organizations that offer IT support to their clients. It serves as a common platform for all customer service management. Users can t... Learn more about - ManageEngine SupportCenter Plus

TechExcel CustomerWise is an integrated CRM software application for managing customer relationships throughout the entire customer lifecycle, covering support, sales, marketing and asset management.... Learn more about - CustomerWise

IN-HOUSE RMA and Service Management for manufacturers. Not all products are serviced in the field. The in-house repair teams of manufacturers use RenewityRMA to manage and track RMAs and repairs of products retur... Learn more about - RenewityRMA

Cayzu is the #1 CUSTOMER SUPPORT SOFTWARE FOR 10-50 AGENTS. Wow your customers with world-class support. Features include multi-channel support, ticket management, Facebook & Twitter integration, mobile apps, rea... Learn more about - Cayzu

Heymarket is business messaging for customer support and operations teams. Customers never have to install an app and receive normal SMS and Facebook messages. Shared inboxes allow a team to read and reply to mes... Learn more about - Heymarket

LiveAgent is the Most reviewed and #1 Rated customer service software. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Join them and get... Learn more about - LiveAgent

HubSpot customer service software makes it easy to solve customer problems with speed, accuracy, and delight. It includes ticketing & automation to keep you organized; a knowledge base so customers can help thems... Learn more about - HubSpot Service Hub

Increase your support team's efficiency with Avochato's convenient text messaging software. Integrates with Salesforce, Desk, & Slack. Provide faster responses to customers and save time by handling simultaneous ... Learn more about - Avochato

Bpm'online service offers out-of-the-box processes based on industry best practices for medium and large organizations. Manage customer requests and automate service operations by following pre-defined processes ... Learn more about - bpm'online service

Leader and innovator in Help Desk Space. #1 Live Chat Software 8 years in a row by Business.com. LiveHelpNow is a customer messaging and engagement platform with a huge variety of features: Live Chat with SMS Tex... Learn more about - LiveHelpNow Suite

Vision Helpdesk offers Customer Service Software Tools - 1) Help Desk Software (Multi Channel Help Desk)2) Satellite Help Desk (Multi Brand Help Desk)3) Service Desk (PINKVerify Certified ITIL / ITSM Help Desk... Learn more about - Vision Helpdesk

InGenius Connector Enterprise expertly integrates existing telephone systems into leading CRMs with an enterprise-proven solution for customer service desks and contact centers. Using innovative computer telephon... Learn more about - InGenius Connector Enterprise

Streamline customer conversations for sales, support and onboarding. Acquire is a scalable suite of tools equipping your agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. W... Learn more about - Acquire

MyTalk is a comprehensive community management platform that enables companies to build own community for building customer service, drive revenue, improve customer experience and satisfaction while lowering supp... Learn more about - MyTalk

Balto integrates with your reps phone systems to automatically interpret dialogue between the rep the buyer. With Balto, feedback is instantaneous, delivered the moment it helps reps most. Balto helps reps handle... Learn more about - Balto

The inSided online community platform is specifically built so your customers can find answers to their questions effortlessly, scaling your customer support, customer success and increasing customer self-service... Learn more about - inSided

Giva builds happy customer relationships while helping to grow loyalty and revenue. We enable any organization to be more reliable, flexible, and scalable. Our reports and dashboards help you take action to incre... Learn more about - eCustomerService

Whatfix is the easiest way to create guides, and make how-to's interactive. Whatfix enhances self-service capability of web products and helps companies to reduce support queries and improve user engagement. Usin... Learn more about - Whatfix

HelpOnClick team does its best to create the software that helps merchants easily talk to their website visitors. Simple and intuitive live chat and help desk allow customers to concentrate on the main points - i... Learn more about - HelpOnClick Live Chat

MSP Anywhere is web-based remote control software for IT service businesses who need to solve client problems remotely, fast. It offers live 2-way chat, average 5 second connection time, responsive remote session... Learn more about - Solarwinds Take Control

LiveChat provides a cost-effective way for your support team to deliver a great experience across the entire customer journey. It makes customer service more efficient by letting you hold multiple chat sessions a... Learn more about - LiveChat

Our solutions is the most customizable customer service system on the market. Our platform makes it quick to setup and easy to use. Manage your customer information including the products/services purchased, cont... Learn more about - QuestDesk Solutions

Effective digital customer service is omnichannel. ITC's digital engagement platform allows customers to connect with you on their channel of choice, including: SMS, social media, email, live chat, instant messag... Learn more about - InTheChat

Winner of Best Overall Value four years in a row, Agiloft Customer Support is top rated by users and analysts alike. Streamline your operations to close tickets faster, improve consistency, and gain actionable in... Learn more about - Agiloft

Simplify your Work with this easy to use and highly flexible web and mobile Customer Service solution. Auto route email or web portal requests to the appropriate department. Define Service Level Agreements. Captu... Learn more about - ShareNet Customer Service

TinyTake is a free screen capture & video recording software for Microsoft Windows & Mac. With TinyTake, you can capture images and videos of your computer screen, add comments and share them with others in minut... Learn more about - TinyTake

UJET is a ultra-modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with any time, anyw... Learn more about - UJET

TrueDialog's Contact Center SMS Texting Solution is built for scalability, reliability, security, and compliance. SaaS platform with unique "TrueDialog" feature which enables team-based 2-way texting to create th... Learn more about - TrueDialog

Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and graphical annotations that engages visitors, showcases ke... Learn more about - Toonimo

Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give... Learn more about - Five9

Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email, and AI-powered chatbot builder. Brand Embassy is an implementati... Learn more about - Brand Embassy

Shelf is an award winning customer service knowledge base that helps teams save time, prevent costly mistakes and stay on the same page. Unlike other knowledge base platforms, Shelf was designed by a Harvard know... Learn more about - Shelf

ConnectWise Control (formerly ScreenConnect) is a fully functional remote support solution. The software gives you the ability to remotely view and control devices from anywhere there is an Internet connection. A... Learn more about - ConnectWise Control

Dezide is a global provider of a technical troubleshooting platform that transforms how companies transfer skills, fix issues on the first visit and reduce training time of new employees. Dezide is self-learning,... Learn more about - Interactive Troubleshooting Guides

Bitrix24 is #1 free client management (CRM) and customer service solution, used by 4 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service - email, telephony, we... Learn more about - Bitrix24

Agile CRM Customer Service Software - Provide superior customer service and maintain satisfied customers over the long term. Agile CRM enables businesses to provide a more personalized customer support experience... Learn more about - Agile CRM

Smartsupp Live chat enables you to start a personal conversation with your website visitors and turn them into happy customers.We are one of the most popular live chat with 54 000 active users worldwide. Take ad... Learn more about - Smartsupp live chat

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single p... Learn more about - HarmonyPSA

Knowledge First is an intelligent web self-service platform that provides your customers step-by- stepsupport on your website and delivers the right information for all their questions. Whether the queryis sent... Learn more about - Knowledge First

Intercom is the complete growth platform for marketing, sales, and support.... Learn more about - Intercom

Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.... Learn more about - Kayako

CTI for Sales & Contact Center - Improve Customer Experience & Productivity... Learn more about - Tenfold

Help Scout is a web-based help desk designed for a great customer experience.... Learn more about - Help Scout

Build interactive decision trees for self-service support and troubleshooting. Give your customers the power of on-demand self-help.... Learn more about - Zingtree

Decision tree driven interactive guides for technical support & customer service... Learn more about - Yonyx

Tidio merges live chat and chatbots in one tool to help you skyrocket your sales and level of customer service.... Learn more about - Tidio

ServiceNow Customer Service Management is built for the digitally connected service economy.... Learn more about - ServiceNow Customer Service Management

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.... Learn more about - Cloud Call Center

FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability.... Learn more about - FluentStream

Helpdesk software that can be used by companies to provide smooth delivery of customer support and helpdesk solution... Learn more about - AzureDesk

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in todays overwhelming digital world.... Learn more about - WalkMe

Sell more with the help desk built for ecommerce. Centralize customer queries from all your sales channels in one connected dashboard.... Learn more about - xSellco Helpdesk

Online workflow-based customer service software for companies looking for fast and agile services. FREE life time plan available.... Learn more about - NABD

Unified communication and call center solution with call management capabilities; handles telephone, internet, fax, email, etc.... Learn more about - Avaya Aura Platform

ForceManager is the tool of choice for sales directors that are dedicated to improving the productivity of their teams.... Learn more about - ForceManager

End users can submit requests for service, search for solutions, and view the status of their open incidents.... Learn more about - iSupport

Teckst empowers enterprises to build one-on-one relationships with their customers by facilitating real-time human-to-human messaging.... Learn more about - Teckst

Store, analyze, and collaborate on user research, making it easy to see patterns, discover insights, and decide what to do next.... Learn more about - Dovetail

Video's Most Interactive Platform. Easily record videos, add interactive questions and calls-to-action, and manage all in one place.... Learn more about - VidGrid

Helpshift is the industry leading customer service automation platform.... Learn more about - Helpshift

The modern customer service platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.... Learn more about - Deskpro

Help Desk Software with email, live chat, Facebook, WhatsApp, SMS, KB, Phone, SLA, reporting. Run in Cloud or Inhouse. Trusted by DHL.... Learn more about - FocalScope

Help desk solution with service request management, knowledge base, task management, surveys.... Learn more about - C-Desk

Solution made to convert web-visitors into sales calls by callbacks to the real leads!... Learn more about - CallPage

HelpShelf combines all of your support resources into one gorgeous widget and then makes sure that it's available when it matters.... Learn more about - HelpShelf

Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.... Learn more about - Wix Answers

Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar.... Learn more about - ClickDesk

Non-code, process-based, an end to end help desk solution with escalation, automated workflows and advanced reporting capabilities.... Learn more about - Next4biz

Empowers retailers and small businesses to respond to customer questions faster. Team inbox for customer chats, emails, social posts.... Learn more about - Casengo

Software that enables you to provide a cost effective Intranet or Internet help desk support environment.... Learn more about - Customer Support Suite

An online self-help Q&A support tool that allows users to ask questions, receive answers, and browse content and articles.... Learn more about - Answerbase

Powerful flexible and affordable Platform. A MUST HAVE a LOOK at it when looking for a tool suitable to specific business processes... Learn more about - CustomAnswers

Flexible and powerful customer service software with intuitive configuration and fast onboarding.... Learn more about - C2 ATOM

Blazedesk is an all in one solution for entrepreneurs with CRM, Project management, Invoicing and customer support in one solution.... Learn more about - Blazedesk

A human+bot hybrid customer support software for real-time, proactive and personalized customer support.... Learn more about - Kommunicate

Collaborative solution that converts customer emails to support tickets and eliminates the need for referencing case IDs.... Learn more about - SupportBee

Conversocial is the digital customer care platform for social messaging.... Learn more about - Conversocial

HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.... Learn more about - HelpSite

Applied CSR24 is the industry's first online customer self-service software that connects your customers to information in your managem... Learn more about - Applied CSR24

Helps deliver exceptional customer experience by empowering your field operatives with information to manage end-to-end work orders.... Learn more about - ServiceMobility

SupportSync provides Product Return Management software designed for businesses who provide products that require return services.... Learn more about - SupportSync

Support visitors or customers every step of the way. Answer questions, solve tickets and provide personalized support to customers.... Learn more about - Paldesk

Customer support help desk software for small business including web based cloud (Saas) and downloadable version.... Learn more about - Re:Desk

Improve customer service with Helprace a customer service software solution built with the customer in mind.... Learn more about - Helprace

Help desk tool that provides end user and customer information through emails exchange, custom fields, matrix report and more.... Learn more about - HelpSpot

VeriShow's sales technology provides everything a salesperson needs to connect, present and close with prospects online.... Learn more about - VeriShow

100% web-based help desk application that will improve your business management & your customer relations.... Learn more about - Revelation helpdesk

Cx MOMENTS automatically detects and trends customer issues in support tickets. Connect to Zendesk, Freshdesk, Salesforce in 3 clicks.... Learn more about - Customer Support Tickets Analytics

The Ultimate Customer Experience... Learn more about - devContact

Revolutionary field service solution that provides service professionals with a platform to manage and grow their business.... Learn more about - Jobi

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.... Learn more about - INTOUCH

FuseDesk is THE Integrated Help-Desk and Messaging Platform built for Infusionsoft and Keap from the start. Get a Free App Today!... Learn more about - FuseDesk

Building the MIND for your business.... Learn more about - Gluru AI

Cloud-based CRM solution that helps businesses with outlook integration, document attachments, and marketing campaigns.... Learn more about - HyperTeam CRM for Office 365

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.... Learn more about - AnswerDash

Knowledge base and contact management designed to get staff and consumers to great answers fast via self-service & assisted support.... Learn more about - FuzeDigital

Windows-based help desk tool for tracking customer service issues as well as managing miulti-location customer communications.... Learn more about - SmarterTrack

Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests.... Learn more about - SutiDesk

Textline is a business SMS platform offering the best tools for customer support workflow, team collaboration, and process automation.... Learn more about - Textline

Simplify your social media marketing, reputation management, and social customer service needs with ThoughtBuzz platform.... Learn more about - ThoughtBuzz

Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.... Learn more about - versaSRS HelpDesk

An online forums software that helps you to create external and internal communities where problems are solved and ideas are exchanged.... Learn more about - Zoho Discussions

Ada

Automate up to 70% of your customer service in less than a month to achieve customer excellence and 30% cost savings.... Learn more about - Ada

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed!... Learn more about - Callmaker

Turns mobile customer care calls into digital sessions providing a faster, better and more cost-effective user experience.... Learn more about - Dial Once

Gnatta allows businesses of all sizes to listen and engage with their customers on an individual basis via one single interface.... Learn more about - Gnatta

User-friendly, enterprise-class, WFM system for the contact center industry that's easy to deploy and a quick ROI.... Learn more about - ProScheduler

Simple customer support app with intuitive user interface that supports customized company branding. 5/month per user.... Learn more about - Ticksy

Yekaliva is an intelligent chatbot platform designed to help track leads, scale customer support, and automate workflows.... Learn more about - Yekaliva

Chataroo is an all around solution that helps manage customer support with live chat, ticketing help desk, and visitor tracking.... Learn more about - Chataroo

Vivocha.com, the Multichannel and Multidevice Customer Interaction platform: Video, Voice, Chat, and Collaboration tools... Learn more about - Vivocha

Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow.... Learn more about - Omni-Channel Customer Engagement

Provides easy-to-use feature sets for efficient customer and database management - Inbound Email Response Management and Live Chat.... Learn more about - Bamboo Cricket

The social customer service software for support teams. Solve customer issues on social, crush your queue, & get to inbox zero-faster.... Learn more about - Buffer Reply

Marketing automation that turns visitors into customers with eCRM and a full range of marketing instruments... Learn more about - Dashly

Cloud-based customer support solution that allows businesses to manage and streamline customer interactions and problem-solving methods... Learn more about - Deskware

Intelligent waiting system that helps you to reduce customers waiting time, boost staff productivity and improve your agent's knowledge... Learn more about - GetinQ

Jatana is an AI Customer Service Platform that automates repetitive customer support processes, saving time & money while boosting CX.... Learn more about - Jatana

Ongair enables businesses to perform great customer care on WhatsApp, WeChat and other popular Instant Messaging platforms.... Learn more about - Ongair

With PlayVox, you can finally get rid of time-consuming spreadsheets, and run your entire QA program in a smart, easy and fast way... Learn more about - PlayVox

Notify your customers about their shipment updates via SMS and email.... Learn more about - Shipway.in

Your customer service app for Slack to bring all your team communication together in one place.... Learn more about - Slaask

Cloud based video platform, allowing you and your human team to have a physical presence anywhere.... Learn more about - Teleportivity

Enables your business' landline number to receive and send texts through a web-based inbox that can be accessed from anywhere.... Learn more about - Textology

Service management tool. Automation through AI modules (NLP, routing), Multichannel-Ticketing incl. knowledge support and Reporting... Learn more about - trueAct

An online customer support software with helpdesk, forum, knowledge base, and live chat features.... Learn more about - UserEcho

Helps organizations and enterprises deliver product content across all customer touchpoints.... Learn more about - Zoomin

A Customer Experience Management (CEM) Solution for contact centers that guides winning conversations with customers.... Learn more about - Cincom Synchrony

An online business management tool for logging calls, tracking tasks and jobs, assigning work and workflow management.... Learn more about - CallTaker

Deliver Instant On Demand Support, Live Chat, Remote Control or pre-sales assistance to your customers anywhere in the world.... Learn more about - NetSupport 24-7

A cross system work action platform for Governments managing public records requests, subpoenas, inter-agency communications and more.... Learn more about - GovQA

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.... Learn more about - SpiceCSM

Service relationship management software designed to automate customer service process, depot repair, time tracking, and scheduling.... Learn more about - SRM Software

3Li

Microsoft integrator that helps businesses with services including training, development, analysis, consulting, and project monitoring.... Learn more about - 3Li

Scalable and highly customisable enterprise-wide solution covering Sales, Marketing, Customer Service & Support.... Learn more about - Achiever CRM

Omni channel D2C software provider offering modular Order Management, Warehouse Management, & Buying and Product Management solutions.... Learn more about - ActiveSeries Suite

Agent.ai enables businesses to respond to customers faster, 24/7/365, while helping agents become more productive.... Learn more about - Agent.ai

Alexxo is a cloud-based customer support software catering to the various areas of service management.... Learn more about - Alexxo Service Desk

Automated customer support for autonomous ticket closing and human assisted case resolution. Utilising machine learning and AI.... Learn more about - AlphaBlues

Grow your business by gaining customer loyalty with a world class customer contact center software... Learn more about - Ameyo Engage

Customer support system that helps track your website and visitor's statistics.... Learn more about - AnswerChat

Boosts agent productivity and reduces handling time with smart routing, recommended response, and response automation.... Learn more about - AnswerIQ

AI platform that automates your customer support, leading to increased productivity, reduced cost & customer delight.... Learn more about - AnswerWise

Customer management system provides the right information and tools for concentrating on sales priorities at all time.... Learn more about - audius.CRM Mobile Sales

With BSI Contact Center, the multichannel software, you can turn any call center into a true customer contact center.... Learn more about - BSI Contact Center

Dexem Call Manager helps companies to boost their Sales efficiency and customer experience with the potential of phone calls data.... Learn more about - Call Manager

Handle all channels in one system with pure OMNI-channel support and get a 360? view of all your customers communication.... Learn more about - Cention Contact Center

ChipBot is a fully automated customer support software that analyzes your customer's behavior while giving them support and engagement.... Learn more about - ChipBot

An Artificial Intelligence system that lowers labor costs by automating customer service and sales.... Learn more about - Chloe

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.... Learn more about - Cingo

Clarabridge helps you understand and improve your customer's experience by putting customer feedback to work.... Learn more about - Clarabridge CX Suite

Multi-user help desk software application that is affordable, simple to install and easy to use.... Learn more about - Close Support

Scalable multi-language support system for products and services with contract compliance functionality.... Learn more about - Cloud 9 Support

Clustaar is a bot building platform dedicated to customer support automation. We help clients build powerful bots to integrate anywhere... Learn more about - Clustaar

Gives instant answers to customer queries. Understands customer intent in natural language. Creates knowledge base from existing web.... Learn more about - Cognitive Virtual Assistant

Component-based service creation concept to reduce service lifecycle and enables CSPs to update the customer service portfolio.... Learn more about - Comarch NGSF

User research and customer development platform that helps companies of all sizes to learn from their users.... Learn more about - ConfirmKit

Support clients in various locations with one application through a web-based portal or an automated bug notification tool.... Learn more about - CRMUnleashed

Support management / help desk system that includes defect tracking, e-mail integration, time tracking, and much more.... Learn more about - CustomerFirst

Customizable call center solution for recognizing and analyzing content in real time to reduce time on decision making.... Learn more about - DEEP.assist

AI Platform for Customer Service... Learn more about - DigitalGenius

We develop and integrate artificial intelligence for your customer service.... Learn more about - e-bot7

Web and LAN based inegrated customer service - tracks trouble tickets through completion and resource utilization.... Learn more about - E-Track

eGain's unified knowledge management and customer engagement solution suite powers digital transformation for leading brands.... Learn more about - eGain Suite

Boost your agents ability to anticipate consumer needs while increasing productivity and reducing training time with a smart CRM.... Learn more about - ePowerCenter

Multi-channel customer interaction software, either in-house or on SaaS, delivers consistent, managed service across all channels.... Learn more about - Eptica Entreprise Suite

Customer feedback and coaching application for service-oriented businesses.... Learn more about - eTouchPoint

Help desk software solution for the IT support and service provider communities.... Learn more about - ExDesk

Provide customer support and managing business relationships directly in Slack channels with this software.... Learn more about - Frame for Slack

Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.... Learn more about - Gladly

HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.... Learn more about - HelpDesk

Help users engage with your content through one single UX hub. Create user guides and interactive on-page tools that work 24/7.... Learn more about - Helppier

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales... Learn more about - Humach

Online knowledge base management platform that helps create, optimize and personalize responses regarding customer services.... Learn more about - Humany

iCity-CSP is a comprehensive and integrated e-Government framework that provides portal and eServices for local governments.... Learn more about - iCity

Cloud based omnichannel customer service software to deliver contextual, inbound and outbound customer support across channels... Learn more about - IMIchat

Inbify is a platform that provides businesses with an engaging & proactive way to collect, analyze and address their customers service.... Learn more about - Inbify

An automated information assistant system which provides all in one solution for marketing automation, customer service, live chat etc.... Learn more about - Inforobo

Intelligent virtual software agent capable of automatically answering the most common questions of your customer service.... Learn more about - Jenny

Cloud-based customer support software and SaaS based customer service software used all over the world.... Learn more about - Kapdesk

Turn Gmail into a helpdesk and deliver customer support right from your inbox.... Learn more about - Keeping.com

Kundo is a customer service software that offers features such as live chat, customer forum, email, and case management... Learn more about - Kundo

Customer service platform that helps businesses augment existing workflows, manage ramp-up time and automate conversations.... Learn more about - Kylie

Product adoption solution that offers real-time guidance and support within enterprise applications for your customers and employees.... Learn more about - letzNav

Customer engagement solution that provides chatbots and live in-app customer service for Microsoft Dynamics 365.... Learn more about - Live Assist for Microsoft CRM

Cloud-based customer service platform that provides capabilities for customers and agents to call and message each other globally.... Learn more about - liveConnect

Customer queuing and service analysis software for customer service departments.... Learn more about - LobbyCentral

A customer service solution with a centralized dashboard and features to follow conversations, automate responses, and sort messages.... Learn more about - luminjo

Software for customer service quality assurance for CSAT, CES, and more.... Learn more about - MaestroQA

Mize Customer Central streamlines and orchestrates customer service processes to improve retention and grow aftermarket revenues.... Learn more about - Mize Customer Central

Our automation solutions consist mainly in automatic resolving of any type of requests from your clients.... Learn more about - Mr Wolf

Maximizes productivity and quality of service through self-service, knowledge management and advanced workflows.... Learn more about - Neocase CS

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.... Learn more about - NetKeeper

Service management application for managing work orders and service requests. Includes self-service portal for requests submissions.... Learn more about - nService

Easy-to-use software solution that integrates with your support systems (such as ticketing systems) and makes them more intelligent.... Learn more about - OMQ Assist

Customer experience management platform with service management, messaging, and telephony.... Learn more about - OneDirect

Ottspott is an app for your Slack channel that acts as a phone extension or call center agent interface.... Learn more about - Ottspott

Pega Customer Service allows the enterprise to anticipate needs and deliver a personalized service experience for every customer.... Learn more about - Pega Customer Service

Qelp is the global leader in online self-service software. We help clients to reduce support costs & improve customer experience... Learn more about - Qelp

The messaging platform that improves conversion and increases revenue through personalized interactions on the channel people prefer.... Learn more about - Rally Platform

Web-based enterprise level complaint handling software to help increase your company's productivity.... Learn more about - Remetrex PQ

Help desk database management solution that stores and tracks customer requests with features like charge calculator,& payment tracker.... Learn more about - Request Tracker

Requuest is web-based SaaS service desk software designed for delivering worry-free IT support.... Learn more about - Requuest

Customer experience management platform that helps build customer advocacy and reduce customer defection.... Learn more about - ResponseTek:CEM

Integrated SaaS solution for managing product returns (RMA). Can be integrated into your call center or ERP database via VDS.... Learn more about - Returngoods

Video chat that improves customer experience and sales with co-browsing, text chat and file sharing.... Learn more about - RichCall

Web-based service desk with customer service portal designed for internal ITSM and external customer support.... Learn more about - Richmond ServiceDesk

Faasthelp-Artificial intelligence powered sales and customer support software... Learn more about - Rocktik

With minimal training, users can search for, find and be analyzing valuable information about brands, competitors and topics.... Learn more about - Sentiment Metrics

ServiceSkills is online learning software with education empowers your staff to improve customer service, manage more effectively.... Learn more about - serviceskills.com

Make instructions beautiful and show anyone how to do anything. Create web-based, embeddable how-tos or tutorial guides for any device.... Learn more about - ShowHows

Provides businesses with the ability to see what their customers see via their smartphone and guide them remotely.... Learn more about - Sightcall

Cloud customer engagement and feedback collection application for small businesses.... Learn more about - SimpleFeedback

Simplify Reality is a powerful solution improving the customer service experience through Artificial Intelligence.... Learn more about - Simplify Reality

We build chatbots!... Learn more about - SiteGlue

An out-of-the-box, native SharePoint, no-code Customer Service solution on Office 365, that is 100% customizable.... Learn more about - SP Customer Service for Office 365 / Sharepoint

Sparkcentral is an enterprise customer care and engagement platform that unifies social, mobile, cloud and contextual data.... Learn more about - Sparkcentral Customer Engagement Platform

Collects every ticket from a wide range of support channels: E-mail, Twitter, Facebook, Trustpilot, Live Chat and more.... Learn more about - Supbine

Provides a powerful account, contact and ticket management that your organization requires to optimize call center/support activities.... Learn more about - Support for Office 365 and SharePoint

Web-based customer support solution with incident, news and knowledge management, product catalog and support forum.... Learn more about - SupportPortal

Organizes your customer care so you can focus on delivering the best service possible.... Learn more about - Tender Support

Tethr integrates with any voice platform and equips your entire enterprise with powerful insights, all from your customer phone calls.... Learn more about - Tethr

Multi-channel customer service software fully powered by artificial intelligence.... Learn more about - ThinkOwl

Caller-controlled recording system for customer care departments. Provides customers with recordings of their conversations.... Learn more about - Trust+

Case automation and agent guidance tool for most common support solutions including Salesforce, Zendesk and Freshdesk.... Learn more about - ultimate.ai

Real-time video and chat communication platform for different businesses, without installation of software or apps.... Learn more about - Vicodo

Customer service app that aggregatea touchpoints of multiple businesses on single customer app for digital service interaction.... Learn more about - VonPing

SaaS solution that streamlines complex customer journeys by removing the need for paper, improving compliance, and reducing costs.... Learn more about - vScreen

Web based customer service software for small to medium sized businesses.... Learn more about - WebSupport PRO

Offers cloud based after sales service platform to enterprises for automating customer support services.... Learn more about - Zervicio

Web based service desk software with help desk support, ticketing system, asset management and knowledge base.... Learn more about - Zinergy

A beautiful, intelligent, and intuitive ticketing system that you won't be able to live without. Supportbench was built from the ground up for teams to deliver on their promises and make amazing experiences. Supp... Learn more about - Supportbench Services

IN-HOUSE RMA and Service Management for manufacturers. Not all products are serviced in the field. The in-house repair teams of manufacturers use RenewityRMA to manage and track RMAs and repairs of products retur... Learn more about - Renewity Systems

Leader and innovator in Help Desk Space. #1 Live Chat Software 8 years in a row by Business.com. LiveHelpNow is a customer messaging and engagement platform with a huge variety of features: Live Chat with SMS Tex... Learn more about - LiveHelpNow

HelpOnClick team does its best to create the software that helps merchants easily talk to their website visitors. Simple and intuitive live chat and help desk allow customers to concentrate on the main points - i... Learn more about - HelpOnClick

Dezide is a global provider of a technical troubleshooting platform that transforms how companies transfer skills, fix issues on the first visit and reduce training time of new employees. Dezide is self-learning,... Learn more about - Dezide

Smartsupp Live chat enables you to start a personal conversation with your website visitors and turn them into happy customers.We are one of the most popular live chat with 54 000 active users worldwide. Take ad... Learn more about - Smartsupp

End users can submit requests for service, search for solutions, and view the status of their open incidents.... Learn more about - iSupport Software

Non-code, process-based, an end to end help desk solution with escalation, automated workflows and advanced reporting capabilities.... Learn more about - Formalistech

Flexible and powerful customer service software with intuitive configuration and fast onboarding.... Learn more about - C2 Enterprise

Help desk tool that provides end user and customer information through emails exchange, custom fields, matrix report and more.... Learn more about - UserScape Software

100% web-based help desk application that will improve your business management & your customer relations.... Learn more about - YellowFish Software

Building the MIND for your business.... Learn more about - Kare

Windows-based help desk tool for tracking customer service issues as well as managing miulti-location customer communications.... Learn more about - Tweakservers

Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.... Learn more about - VersaDev

Every customer. One platform.... Learn more about - Logicalware

Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow.... Learn more about - Klick2Contact EU

Notify your customers about their shipment updates via SMS and email.... Learn more about - Onjection Solutions

Service management tool. Automation through AI modules (NLP, routing), Multichannel-Ticketing incl. knowledge support and Reporting... Learn more about - Pidas

A cross system work action platform for Governments managing public records requests, subpoenas, inter-agency communications and more.... Learn more about - WebQA

Service relationship management software designed to automate customer service process, depot repair, time tracking, and scheduling.... Learn more about - CSDP

Microsoft integrator that helps businesses with services including training, development, analysis, consulting, and project monitoring.... Learn more about - CALLIOPE

Customer support system that helps track your website and visitor's statistics.... Learn more about - Alpha Media

AI platform that automates your customer support, leading to increased productivity, reduced cost & customer delight.... Learn more about - Oxynus Technologies

Customer management system provides the right information and tools for concentrating on sales priorities at all time.... Learn more about - audius

An Artificial Intelligence system that lowers labor costs by automating customer service and sales.... Learn more about - Sundown.ai

Multi-user help desk software application that is affordable, simple to install and easy to use.... Learn more about - Close Fit Software

Gives instant answers to customer queries. Understands customer intent in natural language. Creates knowledge base from existing web.... Learn more about - Cognicor

Support clients in various locations with one application through a web-based portal or an automated bug notification tool.... Learn more about - Force Software

Customizable call center solution for recognizing and analyzing content in real time to reduce time on decision making.... Learn more about - DeepSearch

We develop and integrate artificial intelligence for your customer service.... Learn more about - e-bot7 GmbH

Multi-channel customer interaction software, either in-house or on SaaS, delivers consistent, managed service across all channels.... Learn more about - Eptica

Help desk software solution for the IT support and service provider communities.... Learn more about - ExDesk.com

Provide customer support and managing business relationships directly in Slack channels with this software.... Learn more about - frame.ai

Intelligent virtual software agent capable of automatically answering the most common questions of your customer service.... Learn more about - GetJenny

Customer service platform that helps businesses augment existing workflows, manage ramp-up time and automate conversations.... Learn more about - Kylie.ai

Cloud-based customer service platform that provides capabilities for customers and agents to call and message each other globally.... Learn more about - M800

Customer queuing and service analysis software for customer service departments.... Learn more about - Fuhr Software

A customer service solution with a centralized dashboard and features to follow conversations, automate responses, and sort messages.... Learn more about - Awelty

Our automation solutions consist mainly in automatic resolving of any type of requests from your clients.... Learn more about - BlueSoft

Maximizes productivity and quality of service through self-service, knowledge management and advanced workflows.... Learn more about - Neocase Software

Service management application for managing work orders and service requests. Includes self-service portal for requests submissions.... Learn more about - Avensoft

The messaging platform that improves conversion and increases revenue through personalized interactions on the channel people prefer.... Learn more about - RallyCorp

Web-based enterprise level complaint handling software to help increase your company's productivity.... Learn more about - Remetrex

Help desk database management solution that stores and tracks customer requests with features like charge calculator,& payment tracker.... Learn more about - CyberNiche Software

Video chat that improves customer experience and sales with co-browsing, text chat and file sharing.... Learn more about - Aurus

Web-based service desk with customer service portal designed for internal ITSM and external customer support.... Learn more about - Richmond Systems

Web-based customer support solution with incident, news and knowledge management, product catalog and support forum.... Learn more about - Escon Information Consulting

Customer service app that aggregatea touchpoints of multiple businesses on single customer app for digital service interaction.... Learn more about - Hivebox Solutions

SaaS solution that streamlines complex customer journeys by removing the need for paper, improving compliance, and reducing costs.... Learn more about - Vizolution

Web based customer service software for small to medium sized businesses.... Learn more about - Support Sentry

Offers cloud based after sales service platform to enterprises for automating customer support services.... Learn more about - Manage Smart Solutions

SAVE TIME

SAVE MONEY

REDUCE RISK

Not sure which Customer Service Software is right fit for your business?

At TechMozer We Offer the most competitive and comprehensive Customer Service Software Consulting, Customizations, Implementation, Training & Support Services for your business.

Certified Customer Service Software Consultant?

At TechMozer we are actively looking for certified and experienced Customer Service Software consultant to manage our clients Customer Service Software Customizations, Implementation and Training  related projects.

Start Getting Qualified Customer Service Software Projects in Your Area

Browse Worldwide

Join the Community of 15000+ IT Consulting Companies

Expand your Cloud Consulting Business with TechMozer.com

Signup Today

About TechMozer.com

TechMozer.com is a business software marketplace; a one-stop platform connectingsoftware buyers and service providers. At TechMozer.com we are continually working towards easing the way software is bought and serviced globally.Our mission is to provide an extraordinary experience to our customers and service providers, no matter the size. Get listed today ยป